Introduction
To improve Getir's packaging to be more environmentally friendly while ensuring product freshness, we need to consider various factors such as materials, design, and user behavior. I'll approach this challenge by first clarifying the context, then analyzing user segments and pain points, generating solutions, and finally evaluating and prioritizing these solutions.
Step 1
Clarifying Questions
Why it matters: Determines the potential environmental impact and scalability of new solutions. Expected answer: High volumes, primarily using plastic bags and boxes. Impact on approach: Would focus on solutions that can be implemented at scale and offer significant environmental benefits.
Why it matters: Helps balance environmental considerations with core business requirements. Expected answer: Current packaging maintains freshness for X hours, with some issues in extreme weather conditions. Impact on approach: Would prioritize solutions that maintain or improve current freshness standards.
Why it matters: Informs the potential customer reception of new packaging solutions. Expected answer: Mixed feedback, with some concerns about environmental impact but appreciation for functionality. Impact on approach: Would focus on solutions that visibly demonstrate environmental commitment while maintaining ease of use.
Why it matters: Ensures our solutions are compliant and ahead of the curve. Expected answer: Increasing pressure for recyclable and compostable packaging in several markets. Impact on approach: Would prioritize solutions that align with emerging regulations and industry best practices.
Tip
At this point, you can ask interviewer to take a 1-minute break to organize your thoughts before diving into the next step.
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