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Product Management Strategy Question: Enhancing Splunk Enterprise Security's threat detection capabilities

Asked at Splunk

15 mins

What features could be added to Splunk Enterprise Security to improve threat detection and response times?

Product Improvement Hard Member-only
Feature Prioritization User Research Technical Understanding Cybersecurity IT Operations Enterprise Software
User Experience Product Strategy Feature Prioritization Cybersecurity SIEM

Introduction

To improve Splunk Enterprise Security's threat detection and response times, we need to focus on enhancing its core capabilities while addressing evolving cybersecurity challenges. I'll outline a strategic approach to identify key user segments, analyze pain points, and propose innovative solutions that align with Splunk's market position and user needs.

Step 1

Clarifying Questions (5 mins)

  • Looking at Splunk Enterprise Security's position in the SIEM market, I'm thinking about its current feature set and competitive landscape. Could you provide more context on where Splunk ES stands in terms of market share and which specific areas of threat detection or response are seen as potential weaknesses compared to competitors?

Why it matters: Helps focus our improvement efforts on areas that will have the most significant impact on market position. Expected answer: Splunk ES is a market leader but facing increased competition in real-time threat detection and automated response capabilities. Impact on approach: Would prioritize features that enhance real-time analysis and automation.

  • Considering the evolving nature of cyber threats, I'm curious about the types of emerging threats that Splunk ES users are most concerned about. Can you share insights on the threat landscape that our users are currently facing or anticipating?

Why it matters: Ensures our improvements address the most pressing and relevant security challenges. Expected answer: Ransomware, supply chain attacks, and advanced persistent threats (APTs) are top concerns. Impact on approach: Would focus on features that improve detection and response for these specific threat types.

  • Thinking about Splunk ES's user base, I'm wondering about the skill level and resources of our typical customers' security teams. Could you provide information on the average team size, expertise level, and common workflow challenges they face?

Why it matters: Helps tailor solutions to the capabilities and needs of our primary users. Expected answer: Wide range of team sizes and skill levels, with many facing resource constraints and alert fatigue. Impact on approach: Would prioritize features that enhance efficiency and reduce manual workload for security analysts.

  • Considering Splunk's broader product ecosystem, I'm interested in understanding how improvements to Enterprise Security might integrate with or impact other Splunk offerings. Can you share insights on the strategic vision for Splunk ES within the larger Splunk portfolio?

Why it matters: Ensures our improvements align with Splunk's overall product strategy and leverage potential synergies. Expected answer: Increasing integration with Splunk Cloud and emphasis on AI/ML capabilities across the platform. Impact on approach: Would focus on cloud-native features and AI-driven improvements that complement other Splunk products.

Tip

At this point, you can ask interviewer to take a 1-minute break to organize your thoughts before diving into the next step.

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