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Product Management Improvement Question: Optimizing mobile prescribing app for multi-facility healthcare professionals
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Nextsprints

Updated Jan 22, 2025

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How might DrFirst optimize its iPrescribe mobile app to better support prescribers working in multiple healthcare facilities?

Product Improvement Hard Member-only
Product Strategy User Research Feature Prioritization Healthcare IT Pharmaceutical Technology Telemedicine
User Experience Mobile Apps Workflow Optimization Healthcare Technology Multi-Facility Integration

Introduction

To optimize DrFirst's iPrescribe mobile app for prescribers working in multiple healthcare facilities, we need to focus on enhancing cross-facility functionality, improving user experience, and streamlining workflows. I'll outline a strategic approach to address these challenges and improve the app's value proposition for our target users.

Step 1

Clarifying Questions (5 mins)

  • Looking at the product context, I'm thinking iPrescribe might be facing challenges with data synchronization across facilities. Could you share more about how the app currently handles multi-facility prescribing and any specific pain points users have reported?

Why it matters: Determines if we need to focus on data integration or user interface improvements Expected answer: Limited cross-facility data sharing, manual input required for each facility Impact on approach: Would prioritize seamless data synchronization and unified patient records

  • Considering user behavior, I'm curious about the typical workflow of prescribers using iPrescribe across multiple facilities. Can you describe how frequently they switch between facilities and what that process looks like currently?

Why it matters: Helps identify opportunities for workflow optimization Expected answer: Frequent switching, requiring multiple logins and separate patient lookups Impact on approach: Would focus on creating a unified interface with quick facility switching

  • Regarding product lifecycle and company alignment, where does iPrescribe stand in terms of market share and what are the key growth metrics DrFirst is targeting?

Why it matters: Informs whether to focus on user acquisition or retention strategies Expected answer: Established player with strong market share, focusing on user engagement and retention Impact on approach: Would prioritize features that increase daily active users and session duration

  • Considering external factors, how has the competitive landscape evolved recently, and are there any emerging regulatory changes that might impact multi-facility prescribing?

Why it matters: Helps identify potential differentiators and compliance requirements Expected answer: Increasing competition from EHR-integrated solutions, upcoming interoperability regulations Impact on approach: Would emphasize unique cross-facility capabilities and ensure compliance with new standards

Tip

At this point, you can ask interviewer to take a 1-minute break to organize your thoughts before diving into the next step.

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