Introduction
To improve player retention in Bubble Witch Saga, we need to redesign the daily reward system. This task involves analyzing user behavior, identifying pain points in the current system, and developing innovative solutions that align with both player expectations and business goals. I'll approach this challenge systematically, focusing on user segmentation, pain point analysis, solution generation, and measurement strategies.
Step 1
Clarifying Questions (5 mins)
Why it matters: This helps us understand the scale of the problem and the potential impact of our solutions. Expected answer: DAU around 5 million, with 60% engaging with the daily reward system. Impact on approach: High engagement would suggest focusing on enhancing the existing system, while low engagement might require a more radical redesign.
Why it matters: This information helps identify at which stage we're losing players and where to focus our retention efforts. Expected answer: 1-day: 40%, 7-day: 20%, 30-day: 10% Impact on approach: A steep drop-off in the first week would suggest focusing on early-game rewards, while a gradual decline might indicate a need for long-term engagement strategies.
Why it matters: This helps align our retention strategy with the overall product goals. Expected answer: Mature product, focusing on maintaining market share and increasing player lifetime value. Impact on approach: Would emphasize strategies to re-engage lapsed players and increase monetization opportunities through the reward system.
Why it matters: This helps us benchmark our solutions and potentially draw inspiration from successful strategies in the market. Expected answer: Increased competition from newer puzzle games with more social features and dynamic reward systems. Impact on approach: Would consider incorporating social elements and more personalized rewards into our redesign.
Tip
Now that we've gathered some crucial information, let's take a minute to organize our thoughts before moving on to user segmentation.
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