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Product Management Root Cause Analysis Question: Investigating increased latency in Solace's multi-cloud event mesh deployments
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Nextsprints

Updated Jan 22, 2025

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Asked at Solace

15 mins

What factors are contributing to the increased latency in Solace's event mesh deployments across multiple cloud environments?

Technical Analysis Problem-Solving System Architecture Cloud Computing Enterprise Software Financial Services
Performance Optimization Root Cause Analysis Multi-Cloud Distributed Systems Event-Driven Architecture

Introduction

Increased latency in Solace's event mesh deployments across multiple cloud environments is a critical issue that demands immediate attention. This analysis will systematically identify, validate, and address the root causes while considering both short-term fixes and long-term strategic implications.

I'll approach this problem by first clarifying the context, then ruling out external factors before diving deep into the product ecosystem, metric breakdown, and data analysis. From there, I'll form hypotheses, conduct root cause analysis, and propose validation methods and solutions.

Framework overview

This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.

Step 1

Clarifying Questions (3 minutes)

  • Looking at the deployment architecture, I'm wondering about the scale. How many cloud environments and regions are we typically dealing with in a single event mesh deployment?

Why it matters: Scale impacts complexity and potential points of failure. Expected answer: 3-5 cloud environments across multiple regions. Impact on approach: Higher complexity would lead to more focus on inter-cloud communication and regional variations.

  • Considering recent changes, have there been any significant updates to the event mesh software or underlying infrastructure in the past month?

Why it matters: Recent changes often correlate with performance issues. Expected answer: A minor update was rolled out two weeks ago. Impact on approach: If confirmed, I'd prioritize investigating the impact of this update.

  • Thinking about user patterns, has there been a notable change in the volume or type of events being processed recently?

Why it matters: Changing usage patterns can strain existing systems. Expected answer: Event volume has increased by 20% in the last quarter. Impact on approach: I'd focus on scalability and capacity planning if this is confirmed.

  • Regarding monitoring, are we seeing consistent latency increases across all cloud environments, or are some more affected than others?

Why it matters: Helps isolate whether the issue is global or environment-specific. Expected answer: Latency increases vary, with some clouds more affected. Impact on approach: Uneven impact would lead me to investigate cloud-specific factors.

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