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Product Management Design Question: Adding health options to DoorDash's food delivery platform

How would you add a health option for DoorDash?

Product Design Medium Member-only
Feature Design User Segmentation Prioritization Food Delivery Health & Wellness Technology
User Engagement Food Delivery Product Design DoorDash Health Features

Introduction

Adding a health option to DoorDash presents an exciting opportunity to expand the platform's offerings and cater to the growing demand for healthier food choices. I'll approach this challenge by first clarifying our objectives, then analyzing the market and user needs, and finally proposing a comprehensive solution with clear success metrics.

Tip

Does this approach sound good? I'm happy to adjust if you have any specific areas you'd like me to focus on.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm assuming we're working within DoorDash's existing ecosystem. Is that correct?

Why it matters: This helps frame the solution within DoorDash's constraints and resources. Expected answer: Yes, we're working with DoorDash's platform. Impact on approach: We'll leverage DoorDash's existing infrastructure and user base.

  • I'm thinking about the scope of "health option." Are we looking at just nutritional aspects, or should we consider broader wellness factors like dietary restrictions and fitness goals?

Why it matters: Defines the breadth of our solution and potential features. Expected answer: Focus primarily on nutritional aspects, but consider other wellness factors. Impact on approach: We'll prioritize nutritional information but keep other wellness aspects in mind for future expansion.

  • Considering DoorDash's current market position, are we aiming to differentiate from competitors or catch up with existing health-focused features in the market?

Why it matters: Helps determine whether we're innovating or improving on existing ideas. Expected answer: We want to differentiate and lead in the health-focused delivery space. Impact on approach: We'll focus on unique, innovative features that set DoorDash apart.

Propose the Goal

Given DoorDash's focus on providing a wide range of food options to users, I believe the goal is to integrate a comprehensive health option that enhances user experience, promotes healthier eating habits, and increases order frequency among health-conscious customers. Does this align with your vision?

Define the Scope

For this product design challenge, should we focus on developing a new "Healthy Eats" section within the DoorDash app, complete with nutritional information, customizable dietary filters, and personalized recommendations?

Based on the answers, I'll assume we're developing a health-focused feature within the DoorDash app, prioritizing nutritional information and personalization, while aiming to differentiate from competitors.

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