If you were PM for Chrome, would you implement more privacy features that might break some websites, or maintain current compatibility?

Introduction

The trade-off we're examining today is whether to implement more privacy features in Chrome that might break some websites, or maintain current compatibility. This scenario touches on the delicate balance between enhancing user privacy and ensuring a seamless browsing experience. I'll approach this analysis by first clarifying the context, then diving into the product understanding, identifying key metrics, designing an experiment, and finally providing a recommendation with next steps.

Step 1

Clarifying Questions (3 minutes)

• Based on recent market trends, I'm thinking privacy might be a key differentiator. How does this align with Chrome's current strategic priorities?

Why it matters: Helps prioritize the solution against business objectives Expected answer: High priority, directly impacts user trust and market share Impact on approach: Would justify faster timeline and more resources

• Considering user segments, I'm assuming this might affect power users more. Can you provide insights into which user segments are most impacted by privacy concerns?

Why it matters: Helps tailor the solution to key user groups Expected answer: Privacy-conscious users and those in regulated industries are most concerned Impact on approach: Would focus on specific features and communication strategies

• From a technical standpoint, I'm thinking this might involve significant changes to Chrome's core architecture. What's our current technical capacity to implement major privacy features?

Why it matters: Determines feasibility and timeline of implementation Expected answer: Moderate capacity, but would require reallocation of resources Impact on approach: Might need to phase implementation or adjust timelines

• Looking at our competitive landscape, I'm assuming other browsers are also enhancing privacy features. How urgent is this initiative in relation to market pressures?

Why it matters: Helps determine the speed and scale of our response Expected answer: High urgency due to recent moves by competitors Impact on approach: Might prioritize quick wins while planning long-term solutions