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Product Management Design Question: AI platform connecting homeowners with trusted repair professionals

What would you build to help with Home Repairs?

Product Design Medium Member-only
Market Analysis User Segmentation Solution Prioritization Home Services PropTech On-Demand Economy
User Experience Marketplace Product Design Home Services AI Applications

Introduction

To address the challenge of building a product to help with home repairs, I'll outline a comprehensive approach that considers user needs, market trends, and potential solutions. My goal is to create a product that simplifies the home repair process, making it more accessible and efficient for homeowners.

Tip

Does this sound good? I'd like to confirm if this aligns with your expectations before we dive deeper.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this might be for a specific company's existing product. Is that the case, or are we approaching this as a new startup venture?

Why it matters: Helps frame the solution within company constraints or as a fresh startup approach. Expected answer: Let's approach this as a new startup venture. Impact on approach: We'll focus on innovative solutions without legacy system constraints.

  • Considering the broad scope of home repairs, should we focus on a specific type of repair (e.g., plumbing, electrical) or aim for a comprehensive solution?

Why it matters: Defines the initial scope and complexity of our product. Expected answer: Let's start with a comprehensive solution. Impact on approach: We'll design a platform that can handle various types of home repairs.

  • Are there any specific time or resource constraints we should be aware of for this product development?

Why it matters: Helps prioritize features and set realistic development timelines. Expected answer: Assume we have 12 months and a team of 10 developers. Impact on approach: We'll focus on core features first, with a phased rollout plan.

Propose the Goal

Given our startup focus on home repairs, I believe our goal should be to create a platform that simplifies the home repair process, connecting homeowners with skilled professionals while providing tools for DIY enthusiasts. Does this align with your vision?

Define the Scope

For this product design challenge, should we focus on creating a mobile app as our primary platform? This would allow for easy access and potentially include features like AR for diagnostics or video calls with professionals.

Based on the answers, I'll assume we're building a comprehensive home repair platform as a mobile app, with a 12-month timeline and a team of 10 developers.

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