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Product Management Design Question: Innovative solution to replace service dogs for visually impaired individuals

What would you build to replace service dogs?

Product Design Hard Member-only
User Research Problem Solving Innovation Healthcare Technology Accessibility
Product Design Accessibility Assistive Technology AI Wearables

Introduction

Replacing service dogs is a complex challenge that requires careful consideration of both technological advancements and the unique bond between humans and animals. I'll approach this product design question by first understanding the current landscape, identifying key user segments, and then proposing innovative solutions that could potentially replace or augment the role of service dogs.

Tip

Does this approach sound good? I'd like to confirm before we dive deeper.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this might be for a specific company's existing product. Is that the case, or should we approach this as a new startup venture?

Why it matters: This helps frame the solution within company constraints or as a blank slate. Expected answer: Let's approach this as a new startup venture. Impact on approach: We'll need to consider funding, market entry strategies, and building everything from scratch.

  • Given the sensitive nature of service dog work, I'm assuming we're looking at a long-term development process. Are we working with a specific timeline or resource constraint?

Why it matters: This affects the scope and ambition of our initial product. Expected answer: We have 2 years and $10 million in initial funding. Impact on approach: We'll need to prioritize features and possibly look at a phased rollout.

  • I'm curious about the existing research in this space. Do we have access to any user studies or data on service dog effectiveness and user satisfaction?

Why it matters: This will guide our understanding of current pain points and areas for improvement. Expected answer: We have access to general public research but no proprietary data. Impact on approach: We'll need to conduct our own in-depth user research early in the process.

Propose the Goal

Given that we're approaching this as a new startup venture, I believe our goal should be to develop a technological solution that can match or exceed the capabilities of service dogs while providing additional benefits that animals cannot. Does this align with your vision for the product?

Define the Scope

For this product design challenge, should we focus on replacing service dogs for individuals with visual impairments, or should we consider a broader range of service dog functions?

Based on your answers, I'll assume we're developing a startup with a 2-year timeline and $10 million in funding, focusing initially on replacing service dogs for visually impaired individuals, with the potential to expand to other functions in the future.

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