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Product Management Design Question: Facebook apartment finding feature with trust verification system

Asked at Meta

15 mins

Design a feature for finding apartments on Facebook.

Product Design Medium Member-only
Feature Design User Segmentation Problem Prioritization Social Media Real Estate Technology
Social Media Personalization User Trust Product Design Real Estate

Introduction

Designing a feature for finding apartments on Facebook presents an exciting opportunity to leverage the platform's vast user base and social connections to revolutionize the apartment hunting process. I'll approach this challenge by first understanding the context, identifying key user segments and their pain points, and then proposing innovative solutions that align with Facebook's ecosystem.

Tip

Does this approach sound good? I'd be happy to adjust my focus if you have any specific areas you'd like me to emphasize.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this feature would be integrated into Facebook's existing platform. Is that correct?

Why it matters: Helps frame the solution within Facebook's ecosystem and user base. Expected answer: Yes, it's for Facebook's main platform. Impact on approach: Would leverage existing Facebook features and align with current user behaviors.

  • I'm assuming we're working with Facebook's substantial resources. Are there any specific constraints we should consider?

Why it matters: Determines the scope and ambition of our solution. Expected answer: No major constraints, but focus on feasibility. Impact on approach: Would allow for more innovative solutions while keeping implementation in mind.

  • Has Facebook conducted any user research on apartment hunting behaviors among its users?

Why it matters: Informs our understanding of user needs and current behaviors. Expected answer: Some preliminary research exists, but not extensive. Impact on approach: Would guide initial assumptions but leave room for additional user research.

Propose the Goal

Given Facebook's focus on connecting people and facilitating life events, I believe the goal is to create a seamless, social-first apartment finding experience that leverages Facebook's unique strengths. Does this align with your vision?

Define the Scope

For this product design challenge, should we focus on the entire apartment finding process, from search to lease signing, or concentrate on a specific part of the journey?

Based on your answers, I'll assume we're designing an integrated apartment finding feature within Facebook's main platform, focusing on the search and discovery phase, with the ability to leverage Facebook's social graph and existing features.

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