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Product Management Design Question: Facebook interface mockup showing organ donation registration process

Asked at Meta

15 mins

Design a Facebook product for organ donation.

Product Design Medium Member-only
Product Design User Segmentation Prioritization Social Media Healthcare Non-profit
User Engagement Facebook Product Design Social Impact Healthcare Tech

Introduction

Designing a Facebook product for organ donation is a challenging and impactful task. This initiative has the potential to save lives by increasing organ donation rates through social media engagement. I'll approach this design problem by first clarifying the objectives, then analyzing user segments and pain points, before proposing and prioritizing solutions. Finally, I'll outline success metrics to measure the product's effectiveness.

Tip

Does this approach sound good? I'm happy to adjust if you have any specific areas you'd like me to focus on.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this would be integrated into Facebook's existing platform. Is that correct?

Why it matters: Helps frame the solution within Facebook's ecosystem Expected answer: Yes, it's for Facebook's main platform Impact on approach: Would leverage existing Facebook features and user base

  • I'm assuming we're working with Facebook's considerable resources. Is there any specific constraint on time or budget we should be aware of?

Why it matters: Influences the scope and ambition of the solution Expected answer: No major constraints, but looking for implementable solutions Impact on approach: Can consider more comprehensive solutions but prioritize feasibility

  • Has Facebook conducted any preliminary research on user attitudes towards organ donation on social media?

Why it matters: Provides a starting point for understanding user needs and concerns Expected answer: Some basic research exists, but not comprehensive Impact on approach: Would need to propose additional user research as part of the solution

Propose the Goal

Given Facebook's focus on connecting people and creating social impact, I believe the goal is to increase organ donation rates by leveraging Facebook's social network and user engagement features. Does this align with your vision?

Define the Scope

Should we focus on creating awareness and facilitating organ donor registration through Facebook, or should we also consider post-registration engagement and support?

Based on the answers, I'll assume we're focusing on awareness and registration facilitation within Facebook's main platform, with access to significant resources but a need for implementable solutions.

Tip

I'll take a moment to organize my thoughts before moving to the next step.

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