Introduction
Designing a Facebook product for organ donation is a challenging and impactful task. This initiative has the potential to save lives by increasing organ donation rates through social media engagement. I'll approach this design problem by first clarifying the objectives, then analyzing user segments and pain points, before proposing and prioritizing solutions. Finally, I'll outline success metrics to measure the product's effectiveness.
Tip
Does this approach sound good? I'm happy to adjust if you have any specific areas you'd like me to focus on.
Step 1
Clarifying Questions (3 minutes)
Why it matters: Helps frame the solution within Facebook's ecosystem Expected answer: Yes, it's for Facebook's main platform Impact on approach: Would leverage existing Facebook features and user base
Why it matters: Influences the scope and ambition of the solution Expected answer: No major constraints, but looking for implementable solutions Impact on approach: Can consider more comprehensive solutions but prioritize feasibility
Why it matters: Provides a starting point for understanding user needs and concerns Expected answer: Some basic research exists, but not comprehensive Impact on approach: Would need to propose additional user research as part of the solution
Propose the Goal
Given Facebook's focus on connecting people and creating social impact, I believe the goal is to increase organ donation rates by leveraging Facebook's social network and user engagement features. Does this align with your vision?
Define the Scope
Should we focus on creating awareness and facilitating organ donor registration through Facebook, or should we also consider post-registration engagement and support?
Based on the answers, I'll assume we're focusing on awareness and registration facilitation within Facebook's main platform, with access to significant resources but a need for implementable solutions.
Tip
I'll take a moment to organize my thoughts before moving to the next step.
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