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Product Management Design Question: Facebook feature to combat isolation and boredom during lockdowns

Asked at Meta

15 mins

Design a Facebook product for helping people with isolation and boredom during the current lockdown.

Product Design Medium Member-only
Product Design User Segmentation Problem Solving Social Media Mental Health Remote Work
Social Media User Engagement Product Design Mental Health Pandemic Response

Introduction

Designing a Facebook product to help people with isolation and boredom during lockdown is a timely and crucial challenge. The current global situation has significantly impacted social interactions, making digital connections more important than ever. I'll approach this by first clarifying the problem space, then identifying user segments and pain points, before proposing and prioritizing solutions. Let's dive in.

Tip

Does this approach sound good to you? I'm happy to adjust if you have any specific areas you'd like me to focus on.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm assuming we're working within Facebook's existing ecosystem. Is that correct?

Why it matters: This helps frame the solution within Facebook's constraints and resources. Expected answer: Yes, we're leveraging Facebook's platform. Impact on approach: We'll focus on integrating with existing Facebook features and user base.

  • Are we targeting a global audience, or should we focus on specific regions more affected by lockdowns?

Why it matters: Different regions may have varying needs and restrictions. Expected answer: Global audience, but with flexibility for regional customization. Impact on approach: We'll need to design a solution that's adaptable to different cultural contexts and lockdown severities.

  • Do we have any existing data on how Facebook usage has changed during lockdowns?

Why it matters: This data could inform our understanding of current user behavior and needs. Expected answer: Yes, we have some high-level usage statistics. Impact on approach: We'll use this data to identify trends and opportunities in our solution.

Propose the Goal

Given Facebook's focus on connecting people, I believe our goal should be to create a feature that fosters meaningful social interactions and reduces feelings of isolation during lockdowns. Does this align with your vision?

Define the Scope

Should we focus on enhancing existing features like Groups or Rooms, or are we open to creating an entirely new feature within the Facebook ecosystem?

Based on your answers, I'll assume we're creating a new feature within Facebook's platform, targeting a global audience, with the goal of fostering meaningful connections during lockdowns.

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