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Product Management Design Question: Conceptualize a mentorship platform connecting professionals with career mentors

Asked at Meta

15 mins

Design a product for people to find a mentor.

Product Design Medium Member-only
User Research Problem Prioritization Solution Design Professional Services EdTech HR Tech
Product Design User Segmentation Professional Development Mentorship Matching Algorithm

Introduction

Designing a product for people to find a mentor is an exciting challenge that addresses a crucial need in today's rapidly evolving professional landscape. I'll approach this by first clarifying our objectives, then analyzing the market and user needs, before proposing and evaluating potential solutions.

Tip

Does this approach sound good? I'd be happy to adjust based on your feedback.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this might be for a specific company's existing product. Is that the case, or are we considering this as a standalone product?

Why it matters: This helps frame the solution within existing constraints or as a new venture. Expected answer: Let's consider it as a standalone product. Impact on approach: We'll need to consider building from scratch, including branding and user acquisition strategies.

  • Given the current trends in professional development, I'm assuming we're targeting working professionals rather than students. Is this the right direction?

Why it matters: This affects our user segmentation and feature prioritization. Expected answer: Yes, focus on working professionals. Impact on approach: We'll tailor our solution to the needs and constraints of working adults.

  • Considering the complexity of mentorship relationships, are we looking at a global solution or focusing on a specific geographic region to start?

Why it matters: This influences our market size calculations and potential cultural considerations. Expected answer: Let's start with a focus on the US market. Impact on approach: We'll design for US professional norms and regulations initially, with potential for future expansion.

Propose the Goal

Given our focus on working professionals in the US, I believe our goal should be to create a platform that efficiently connects mentees with suitable mentors, fostering meaningful professional relationships that drive career growth. Does this align with your vision?

Define the Scope

For this product design challenge, should we focus on the core matching functionality and initial interaction between mentors and mentees?

Based on the answers, I'll assume we're designing a standalone product for working professionals in the US, focusing on efficient mentor-mentee matching and initial engagement.

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