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Product Management Design Question: Innovative shopping cart for young Walmart customers aged 10-15

Walmart is noticing that a lot of kids ( aged 10-15) are visiting the stores and shop. How will you design a shopping cart for these kids?

Product Design Medium Member-only
User-Centered Design Market Segmentation Feature Prioritization Retail E-commerce Consumer Goods
User Experience Product Design Retail Innovation Walmart Teen Market

Introduction

Designing a shopping cart for kids aged 10-15 visiting Walmart stores presents an exciting opportunity to enhance their shopping experience and potentially increase engagement with this demographic. I'll approach this challenge by first clarifying our objectives, then analyzing user needs, and finally proposing innovative solutions tailored to young shoppers.

Tip

Does this approach sound good? I'm happy to adjust if you have any specific areas you'd like me to focus on.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this might be a specific initiative for Walmart. Is that correct?

Why it matters: Helps frame the solution within Walmart's ecosystem and constraints. Expected answer: Yes, it's for Walmart stores. Impact on approach: Would leverage Walmart's existing resources and align with their current product offerings.

  • I'm curious about the motivation behind this initiative. Has Walmart noticed an increase in young shoppers, or is this a proactive move to attract more?

Why it matters: Understanding the driving force helps tailor the solution to specific goals. Expected answer: A mix of both - there's been an increase, and Walmart wants to capitalize on it. Impact on approach: Would focus on both retention and attraction strategies in the design.

  • Are there any specific safety or legal considerations we need to keep in mind when designing for this age group?

Why it matters: Ensures the solution complies with relevant regulations and addresses parental concerns. Expected answer: Yes, there are safety guidelines and parental consent issues to consider. Impact on approach: Would incorporate safety features and potentially a parental control element.

Propose the Goal

Given Walmart's focus on providing a comprehensive shopping experience, I believe the goal is to create a shopping cart that enhances engagement, safety, and convenience for young shoppers aged 10-15, ultimately increasing their time spent in-store and potentially boosting sales in youth-oriented categories. Does this align with your vision?

Define the Scope

Should we focus on a physical cart design, or are we open to incorporating digital elements as well? For this product design challenge, I'll assume we're looking at a hybrid solution that combines physical design with some smart features, but please correct me if I should adjust this assumption.

Based on the answers, I'll proceed with the following assumptions:

  1. We're designing specifically for Walmart stores.
  2. The solution should balance engagement and safety.
  3. We can explore both physical and digital elements in the design.

Tip

I'll take a moment to organize my thoughts before moving to the next step.

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