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Product Management Improvement Question: Enhancing Google Calendar's features and user experience

How would you improve Google Calendar?

Product Improvement Medium Member-only
Feature Prioritization User Research Product Strategy Technology Productivity Software Enterprise Solutions
User Experience Product Improvement Productivity Tools Google Time Management

Introduction

Google Calendar is a widely-used digital calendar and scheduling tool that helps millions of users manage their time effectively. As we explore ways to improve this product, we'll focus on enhancing its core functionality while addressing evolving user needs and market trends. Our goal is to identify key pain points, generate innovative solutions, and prioritize improvements that will significantly impact user satisfaction and product adoption.

Step 1

Clarifying Questions (5 mins)

  • Looking at the product context, I'm thinking about the primary use cases for Google Calendar. Could you help me understand the top 3-4 most common scenarios where users engage with the product?

Why it matters: This will help us focus our improvements on the most impactful areas. Expected answer: Personal scheduling, work meetings, and shared calendars for teams. Impact on approach: We'd prioritize features that enhance these core use cases.

  • Considering user behavior, I'm curious about cross-platform usage patterns. How do users typically interact with Google Calendar across different devices (desktop, mobile, tablet)?

Why it matters: Understanding this helps us ensure a seamless experience across all platforms. Expected answer: Mobile usage is growing, but desktop remains important for work scenarios. Impact on approach: We might focus on improving mobile features while maintaining desktop parity.

  • Regarding pain points and market position, how does Google Calendar currently compare to its main competitors in terms of user satisfaction and feature set?

Why it matters: This helps us identify areas where we can differentiate or catch up to competitors. Expected answer: Strong in integration with other Google services, but lacking in some advanced features. Impact on approach: We might prioritize adding unique features that leverage Google's ecosystem.

  • Thinking about company alignment, what are the key business objectives for Google Calendar in the next 1-2 years? Are we focusing more on user growth, monetization, or integration with other Google products?

Why it matters: This ensures our improvements align with broader company goals. Expected answer: Increasing integration with Workspace suite and improving AI-powered features. Impact on approach: We'd focus on solutions that enhance cross-product synergies and incorporate AI.

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