Introduction
I'm excited to dive into improving LinkedIn for job seekers. As we explore this challenge, I'll focus on identifying key user segments, analyzing pain points, and developing innovative solutions that align with LinkedIn's mission of connecting professionals to opportunities. Let's begin by clarifying some crucial aspects of the product and its context.
Step 1
Clarifying Questions
Why it matters: This will help us understand if we need to focus on increasing engagement or improving the efficiency of job-seeking activities. Expected answer: Job seekers spend an average of 20 minutes per session, visiting 3-4 times a week. Impact on approach: If engagement is low, we might focus on creating more compelling reasons for job seekers to visit and stay on the platform.
Why it matters: This will help us determine if we need to prioritize improving the job matching algorithm or focus on other aspects of the job-seeking experience. Expected answer: LinkedIn's success rate is around 15%, which is slightly above the industry average of 12%. Impact on approach: If the success rate is already high, we might focus on other areas like interview preparation or skill development.
Why it matters: This will help us understand if we need to adapt our job-seeking features to cater to these emerging trends. Expected answer: There's been a 30% increase in remote job postings and a 20% increase in contract positions. Impact on approach: If there's a significant shift, we might need to develop new features that cater specifically to remote job seekers or gig workers.
Why it matters: This will help us ensure that our improvements are aligned with LinkedIn's overall strategic direction. Expected answer: LinkedIn is focusing on increasing user engagement and improving the quality of job matches. Impact on approach: We would prioritize solutions that directly contribute to these company-wide goals.
Pause for Thought Organization
Thank you for those insights. I'd like to take a minute to organize my thoughts before we move on to user segmentation. Is that alright with you?
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