How would you improve Notion?

Introduction

Improving Notion presents an exciting opportunity to enhance a versatile productivity platform. I'll approach this challenge by analyzing user segments, identifying pain points, generating solutions, and proposing metrics for success. Let's dive in.

Step 1

Clarifying Questions

• Looking at Notion's positioning as an all-in-one workspace, I'm curious about the primary use cases driving adoption. Could you share insights on the most common workflows or features users engage with?

Why it matters: Helps focus our improvement efforts on high-impact areas Expected answer: Document collaboration, project management, and personal productivity are key use cases Impact on approach: Would prioritize enhancements in these core areas

• Considering Notion's rapid growth, I'm interested in understanding the current user acquisition and retention metrics. Are we seeing any particular challenges in these areas?

Why it matters: Determines if we should focus on attracting new users or improving the experience for existing ones Expected answer: Strong acquisition but room for improvement in long-term retention Impact on approach: Would emphasize features that increase stickiness and long-term value

• Given the competitive landscape with tools like Asana, Trello, and Evernote, I'm curious about Notion's unique value proposition. What do users consistently cite as Notion's key differentiators?

Why it matters: Helps maintain and strengthen Notion's competitive advantage Expected answer: Flexibility, customization, and all-in-one nature are key differentiators Impact on approach: Would focus on enhancing these core strengths while addressing any related pain points

• Considering the diverse user base, I'm interested in understanding the balance between individual users and team/enterprise customers. How is this split currently, and are there any specific growth targets for either segment?

Why it matters: Influences whether to prioritize personal productivity features or team collaboration tools Expected answer: Growing emphasis on team and enterprise customers, but still maintaining a strong individual user base Impact on approach: Would look for improvements that benefit both segments, with a slight lean towards team features