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Product Management Analytics Question: Measuring success of Google Cloud Platform using key metrics and KPIs

Asked at Google

15 mins

How would you measure the success of Google Cloud Platform?

Product Success Metrics Hard Member-only
Data Analysis Strategic Thinking Product Metrics Cloud Computing Enterprise Software Big Data
Product Analytics Success Metrics Cloud Computing B2B SaaS GCP

Introduction

Measuring the success of Google Cloud Platform (GCP) requires a comprehensive approach that considers multiple stakeholders and the complex ecosystem of cloud computing. To address this product success metrics challenge, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy.

Step 1

Product Context (5 minutes)

Google Cloud Platform is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products. It provides a wide range of services including compute, storage, networking, big data, machine learning, and application development that run on Google hardware.

Key stakeholders include:

  1. Enterprise customers: Seeking reliable, scalable, and cost-effective cloud solutions
  2. Developers: Looking for powerful tools and APIs to build and deploy applications
  3. Google: Aiming to diversify revenue streams and compete in the cloud market
  4. Partners: ISVs and service providers looking to build on and resell GCP services

User flow typically involves signing up for an account, selecting services, configuring resources, deploying applications or workloads, and ongoing management and monitoring. Users interact with GCP through web console, command-line tools, and APIs.

GCP fits into Google's broader strategy of expanding beyond advertising revenue and leveraging its technical expertise in large-scale infrastructure. It competes directly with Amazon Web Services (AWS) and Microsoft Azure, differentiating through its strength in data analytics, machine learning, and containerization technologies.

In terms of product lifecycle, GCP is in the growth stage. While established, it's still gaining market share and rapidly expanding its service offerings and global infrastructure.

Software-specific context:

  • Platform: Built on Google's global infrastructure
  • Tech stack: Utilizes a mix of open-source and proprietary technologies
  • Integration points: Offers numerous APIs and supports hybrid/multi-cloud deployments
  • Deployment model: Public cloud with some on-premises options (e.g., Anthos)

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