Introduction
To refine S&P Global's credit rating methodology for more accurate assessment of emerging market risks, we need to address the unique challenges these markets present. Emerging markets often have less stable political environments, evolving regulatory frameworks, and more volatile economic conditions compared to developed markets. Our task is to enhance the existing methodology to better capture these nuances and provide more reliable risk assessments for investors and financial institutions.
I'll approach this product improvement challenge by first clarifying our current position and goals, then analyzing key stakeholders and their pain points. From there, we'll generate and evaluate solutions, prioritize our approach, and establish metrics for measuring success.
Step 1
Clarifying Questions
Why it matters: Determines if we need to focus on differentiation or localization strategies. Expected answer: Facing growing competition from local agencies with deeper market knowledge. Impact on approach: Would emphasize incorporating more local expertise and data sources.
Why it matters: Helps identify if our current process is agile enough for volatile markets. Expected answer: Quarterly reviews with event-driven reassessments. Impact on approach: Might suggest more frequent or automated review processes.
Why it matters: Identifies potential gaps in our information gathering process. Expected answer: Reliance on government data, with challenges in timeliness and transparency. Impact on approach: Would focus on diversifying data sources and improving real-time data integration.
Why it matters: Ensures our solution aligns with evolving regulatory requirements. Expected answer: Increased scrutiny on rating processes, especially after financial crises. Impact on approach: Would emphasize transparency and robustness in our methodology.
Pause for Reflection
Before we move on to user segmentation, let's take a moment to reflect on these insights and how they might shape our approach to improving the credit rating methodology.
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