Introduction
Instagram users are experiencing dissatisfaction due to excessive time spent on the app. Our goal is to develop a feature that combats this issue, enhancing user satisfaction and promoting healthier app usage. I'll approach this challenge by analyzing user segments, identifying pain points, generating solutions, and proposing metrics for success.
Step 1
Clarifying Questions (5 mins)
Why this matters: Understanding the extent and nature of the problem helps tailor our solution. Hypothetical answer: Internal surveys show 60% of users feel they spend too much time, averaging 2 hours daily. Impact: This data suggests a widespread issue, indicating a need for a comprehensive solution.
Why this matters: Identifying problematic areas allows for targeted interventions. Hypothetical answer: Stories and Reels account for 70% of time spent, with endless scrolling as a key factor. Impact: We should focus on these features when developing our solution.
Why this matters: Avoids duplicating efforts and helps identify gaps in current offerings. Hypothetical answer: Instagram has a "Your Activity" dashboard but no active time management features. Impact: We have an opportunity to introduce more proactive time management tools.
Why this matters: Ensures our solution balances user well-being with business objectives. Hypothetical answer: While engagement drives ad revenue, long-term user satisfaction is crucial for retention. Impact: We need to find a balance between reducing excessive use and maintaining healthy engagement.
Based on these answers, I'll assume that:
- The issue is significant and widespread among users.
- Certain features, particularly Stories and Reels, are primary contributors to excessive use.
- There's a lack of proactive time management tools on the platform.
- We need to balance user well-being with business objectives.
Tip
I'd like to take a brief moment to organize my thoughts before moving on to the next step.
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