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Product Management Success Metrics Question: Instagram hiding likes impact analysis and measurement

Asked at Meta

15 mins

What data points or metrics might have made the Product team at Instagram to hide the number of likes from posts for viewers and show it only for creators?

Product Success Metrics Hard Member-only
Data Analysis Metric Definition Stakeholder Management Social Media Tech Digital Advertising
Social Media User Engagement Data Analysis Product Metrics Mental Health

Introduction

Analyzing Instagram's decision to hide like counts requires a deep dive into product success metrics. To approach this problem effectively, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy.

Step 1

Product Context

Instagram's decision to hide like counts is a significant feature change for the platform. This move affects two key stakeholders:

  1. Content creators: Still able to see their own like counts
  2. General users: No longer see like counts on others' posts

The user flow remains largely unchanged, but the social proof element is altered. Users can still like posts, but they don't see a numerical count. Creators can access their like counts through a separate analytics dashboard.

This change aligns with Instagram's broader strategy of promoting mental health and reducing social pressure on the platform. It's a departure from the engagement-driven model that has dominated social media.

Competitors like Twitter have experimented with similar features, but Instagram's move is more comprehensive and permanent.

In terms of product lifecycle, this change represents a mature feature evolution, as Instagram seeks to address long-standing criticisms and adapt to changing user needs.

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