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Product Management Design Question: Instagram interface mockup with small business features

Asked at Meta

15 mins

Design instagram for small businesses.

Product Design Hard Member-only
Product Strategy User Empathy Feature Prioritization Social Media E-commerce Small Business
User Experience Instagram Social Commerce Product Design Small Business

Introduction

Designing Instagram for small businesses presents an exciting opportunity to empower entrepreneurs and local companies with a powerful visual marketing platform. I'll approach this challenge by focusing on the unique needs of small businesses while leveraging Instagram's existing strengths in visual storytelling and user engagement.

Tip

Does this sound good? I'd like to confirm my understanding of the scope before we dive deeper.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this might be an extension of Instagram's existing platform rather than a standalone product. Is that correct?

Why it matters: Helps frame the solution within Instagram's ecosystem Expected answer: Yes, it's an extension of the existing Instagram app Impact on approach: Would leverage existing features and user base, focus on small business-specific enhancements

  • I'm assuming we're approaching this as Instagram/Meta, rather than a competitor. Is that the case?

Why it matters: Determines available resources and existing user base Expected answer: Yes, we're working as Instagram/Meta Impact on approach: Can leverage Instagram's vast user data and infrastructure

  • Are we working with any specific time or resource constraints for this project?

Why it matters: Helps prioritize features and set realistic goals Expected answer: 6-month timeline with a dedicated team Impact on approach: Focus on high-impact features that can be delivered quickly

  • Do we have any existing research or data on small businesses' current use of Instagram?

Why it matters: Informs our understanding of pain points and opportunities Expected answer: Yes, some initial surveys and usage data available Impact on approach: Will use existing data to validate assumptions and guide design decisions

Propose the Goal

Given Instagram's focus on visual storytelling and community building, I believe the goal is to create a suite of tools and features that empower small businesses to effectively market their products and services, build customer relationships, and drive sales through the Instagram platform. Does this align with your vision?

Define the Scope

Based on our discussion, I suggest we focus on enhancing the existing Instagram app with small business-specific features, rather than creating a separate app. We'll aim to deliver a minimum viable product (MVP) within 6 months, focusing on the most impactful tools for small business growth and engagement.

Assumptions:

  1. We're working within Instagram's existing ecosystem
  2. We have access to Instagram's user data and infrastructure
  3. Our target users are small businesses with 1-50 employees
  4. We'll prioritize features that can be implemented within 6 months

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