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Product Management Success Metrics Question: Prioritizing key performance indicators for a meeting scheduling application

Asked at Meta

12 mins

If you are designing an app for setting meetings, how will you set and prioritize metrics for it?

Product Success Metrics Medium Member-only
Metric Prioritization Product Strategy Data Analysis SaaS Productivity Software Enterprise Technology
User Engagement Productivity Tools Product Metrics SaaS Meeting Apps

Introduction

Setting and prioritizing metrics for a meeting scheduling app is crucial for ensuring product success and driving user adoption. To approach this product success metrics problem effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy.

Step 1

Product Context

The meeting scheduling app is a digital tool designed to streamline the process of organizing and coordinating meetings between multiple participants. Key stakeholders include:

  1. Meeting organizers: Seeking efficiency and ease in scheduling
  2. Meeting attendees: Desiring convenience and minimal disruption
  3. Business administrators: Looking for improved productivity and integration with existing systems
  4. Product team: Aiming for user adoption and engagement

User flow typically involves:

  1. Creating a meeting: Users input meeting details, including title, duration, and potential time slots.
  2. Inviting participants: Organizers select attendees and send invitations.
  3. Responding to invitations: Attendees view proposed times and indicate availability.
  4. Finalizing the meeting: The app automatically selects the best time based on responses or allows the organizer to make the final decision.
  5. Calendar integration: Confirmed meetings are added to participants' calendars.

This product fits into the company's broader strategy of improving workplace productivity and collaboration. Compared to competitors like Doodle or Calendly, our app aims to offer deeper integration with existing calendar systems and more advanced features for recurring meetings and team availability.

The product is in the growth stage of its lifecycle, having established a solid user base but still focusing on expanding market share and introducing new features to meet evolving user needs.

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