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Product Management Trade-off Question: Netflix content strategy balancing original and licensed shows

Should Netflix prioritize producing more original content or licensing popular third-party shows and movies?

Product Trade-Off Hard Member-only
Strategic Decision Making Data Analysis Experiment Design Streaming Entertainment Media Production Technology
Data Analysis Netflix User Retention Streaming Services Content Strategy

Introduction

The question at hand is whether Netflix should prioritize producing more original content or licensing popular third-party shows and movies. This trade-off is crucial for Netflix's content strategy and directly impacts user acquisition, retention, and overall business growth. In my response, I'll analyze the key factors influencing this decision, propose a hypothesis, design an experiment to test it, and provide a data-driven recommendation.

Analysis Approach

I'll be using a structured framework to break down this complex trade-off, considering both short-term and long-term impacts on Netflix's business model and user experience.

Step 1

Clarifying Questions (3 minutes)

  • What's the current split between original and licensed content in terms of budget allocation and viewing hours?

  • Why it matters: This baseline helps us understand the current strategy and its effectiveness.
  • Hypothetical answer: 60% original, 40% licensed in budget; 50% original, 50% licensed in viewing hours.
  • Impact: If original content is outperforming in terms of viewing hours per dollar spent, it might suggest leaning towards more original content.
  • How does the cost structure differ between producing original content and licensing third-party content?

  • Why it matters: Understanding the financial implications is crucial for long-term sustainability.
  • Hypothetical answer: Original content has higher upfront costs but long-term ownership benefits; licensing has lower initial costs but ongoing fees.
  • Impact: If original content proves more cost-effective in the long run, it could justify higher initial investments.
  • What are the current user acquisition and churn rates, and how do they correlate with content types?

  • Why it matters: This helps us understand which content strategy is more effective for growing and retaining the user base.
  • Hypothetical answer: Original content drives more new sign-ups, while licensed content contributes more to retention.
  • Impact: We might need to balance both strategies to optimize for both growth and retention.
  • How does the global expansion strategy factor into this decision?

  • Why it matters: Different markets may have varying preferences and licensing restrictions.
  • Hypothetical answer: Emerging markets show a stronger preference for local original content.
  • Impact: This might push us towards increasing original content production, especially in key growth markets.
  • What are the current technological capabilities for personalization and recommendation of different content types?

  • Why it matters: The ability to surface the right content to users affects engagement and perceived value.
  • Hypothetical answer: Our algorithms are equally effective for both original and licensed content.
  • Impact: If there's no significant difference, this factor wouldn't heavily influence our decision.

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