What features could make Palantir Foundry more user-friendly for non-technical team members?

Introduction

To make Palantir Foundry more user-friendly for non-technical team members, we need to focus on simplifying complex data operations and improving the overall user experience. I'll outline a strategic approach to address this challenge, considering user needs, pain points, and potential solutions.

Step 1

Clarifying Questions (5 mins)

• Looking at Palantir Foundry's positioning, I'm thinking it's primarily used for data integration and analysis in large enterprises. Could you help me understand the primary use cases and key features that non-technical users interact with most frequently?

Why it matters: Determines which areas to focus on for improvement Expected answer: Data visualization, report generation, and basic data querying Impact on approach: Would prioritize simplifying these specific features

• Considering the product's complexity, I'm curious about the current onboarding process. Can you share insights on how non-technical users are currently trained and supported when using Foundry?

Why it matters: Identifies potential gaps in user education and support Expected answer: Limited onboarding, mostly relying on documentation and IT support Impact on approach: Might focus on improving in-product guidance and user education

• Given the focus on non-technical users, I'm wondering about the current level of customization and automation in Foundry. To what extent can workflows be automated or templates be created for common tasks?

Why it matters: Determines potential for reducing manual work for non-technical users Expected answer: Limited automation, mostly requiring manual setup Impact on approach: Would explore opportunities for increased automation and templatization

• Considering Palantir's position in the market, I'm interested in understanding how making Foundry more user-friendly aligns with broader company objectives. What are the key business drivers behind this initiative?

Why it matters: Ensures alignment with overall company strategy Expected answer: Expanding market share by appealing to a broader user base Impact on approach: Would focus on features that could attract new customer segments