Introduction
Scaler Academy's programs cost a significant sum for most Indian professionals, typically several lakh rupees, and are usually paid upfront or through EMIs with financing partners. Some competitors and newer institutions market "pay after placement" or income share agreements (ISAs), where learners pay little upfront and pay a share of their salary after getting a job above a threshold. The trade-off: should Scaler offer a pay-after-placement option, or continue with upfront and EMI payments? This affects revenue timing, risk, learner trust and regulatory exposure.
Clarify → classify → understand the product → hypothesis → metrics → experiment → analysis → decision framework → recommendation. Keep both learner welfare and company risk in view.
Step 1
Clarifying Questions (3 minutes)
Why it matters: Motivation shapes success criteria. Expected answer: Price is a key objection in sales calls, and competitors use outcome-linked pricing in marketing. Impact on approach: Focus on conversion and trust, balanced with financial risk.
Why it matters: ISAs delay revenue and create collection risk. Expected answer: Scaler has reached near break-even; large working-capital exposure is unwelcome. Impact on approach: Any outcome-linked option must be limited or partner-financed.
Why it matters: Targeting. Expected answer: Early-career engineers and non-tech switchers. Impact on approach: These are also higher-risk for outcomes.
Why it matters: Legal risk. Expected answer: The framework is unclear; lending-like products may fall under RBI rules if structured as credit. Impact on approach: Structure must be reviewed carefully and may need a regulated financing partner.
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