What are the key metrics to be captured for a streaming service product?

Introduction

Capturing the right metrics for a streaming service product is crucial for understanding its performance, user engagement, and overall success. To approach this streaming service metrics problem effectively, I will follow a simple product success metric framework. I'll cover core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Step 1

Product Context (5 minutes)

A streaming service product typically offers on-demand access to a library of video content, including movies, TV shows, and original productions. Key stakeholders include:

1. Users: Seeking entertainment and value for their subscription
2. Content creators: Looking for audience reach and revenue
3. Advertisers (if applicable): Aiming for targeted ad placements
4. Investors: Expecting growth and profitability

User flow:

1. Sign up/log in
2. Browse content catalog
3. Select and watch content
4. Engage with recommendations
5. Manage account and subscription

The streaming service fits into the company's broader strategy of digital entertainment and content distribution. It competes with other major players like Netflix, Amazon Prime Video, and Disney+, differentiating through unique content offerings and user experience.

Product Lifecycle Stage: Most streaming services are in the growth or maturity stage, depending on their market position and user base size.

Software-specific context:

• Platform: Multi-platform (web, mobile, smart TVs)
• Integration points: Payment systems, content delivery networks (CDNs)
• Deployment model: Cloud-based, continuous deployment