Introduction
The trade-off question at hand is whether Tesla should focus on expanding its Supercharger network coverage or improving charging speeds at existing locations. This scenario involves balancing the breadth of Tesla's charging infrastructure against the depth of its charging capabilities. My response will analyze this trade-off through the lens of product strategy, user experience, and business impact.
Analysis Approach
I'll approach this analysis by first clarifying key aspects of the situation, then diving into a structured evaluation of both options, considering their impacts on various stakeholders and Tesla's overall strategy.
Step 1
Clarifying Questions (3 minutes)
Why it matters: Helps establish a baseline for improvement in either direction. Expected answer: Coverage in major markets, average charging speed of 150kW. Impact on approach: Would inform the potential gains from each strategy.
Why it matters: Influences the financial implications of each strategy. Expected answer: Currently funded by vehicle sales, but moving towards profitability. Impact on approach: Would affect the prioritization of expansion vs. speed improvement.
Why it matters: Helps prioritize user needs and pain points. Expected answer: Mix of concerns, with slightly more emphasis on coverage. Impact on approach: Would guide which strategy better addresses user needs.
Why it matters: Determines the potential impact and longevity of speed improvements. Expected answer: Some limitations in older models, but newer models can support faster charging. Impact on approach: Would influence the cost-benefit analysis of speed improvements.
Why it matters: Helps understand the scale of potential improvements and trade-offs. Expected answer: Substantial budget, likely in hundreds of millions. Impact on approach: Would inform the feasibility and scope of each strategy.
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