Introduction
A sudden spike in user-uploaded videos on our platform in June presents an intriguing product challenge. To address this issue, I'll employ a systematic approach to identify, validate, and resolve the root cause while considering both immediate and long-term implications for our video-sharing ecosystem.
Framework overview
This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.
Step 1
Clarifying Questions (3 minutes)
Why these questions matter: Understanding the context and specifics of the spike will help us narrow down potential causes and focus our investigation. For instance, if the spike is limited to a particular region or user segment, it could point to localized factors or targeted initiatives.
Hypothetical answers:
- 50% increase in uploads compared to the previous month
- Spike primarily in short-form, entertainment content
- No major product changes, but a new influencer partnership program launched in May
- Spike is global but more pronounced in North America and Europe
- Average video duration has decreased by 20%
- No changes to content moderation policies
Impact on solution approach: These answers would guide us to focus on the influencer partnership program, short-form content trends, and potential technical optimizations for shorter video uploads.
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