Introduction
The recent 15% decrease in average booking value for Airbnb's luxury listings in Paris over the past month is a concerning trend that requires immediate attention. To address this issue, I'll employ a systematic approach to identify, validate, and resolve the root cause while considering both short-term and long-term implications for Airbnb's business in the luxury Parisian market.
Framework overview
This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.
Step 1
Clarifying Questions (3 minutes)
Why it matters: Seasonal trends can significantly impact booking patterns and prices. Expected answer: Information about any seasonal events or patterns. Impact on approach: If seasonal, we'd need to compare to historical data for the same period.
Why it matters: Ensures we're addressing a real issue, not a reporting anomaly. Expected answer: Confirmation of consistent calculation methods. Impact on approach: If there's a calculation change, we'd need to reassess the data first.
Why it matters: Competitive pressures could be driving price adjustments. Expected answer: Information on competitive landscape changes. Impact on approach: If competition has increased, we'd need to assess our pricing strategy.
Why it matters: Changes in user composition could explain shifts in booking value. Expected answer: Data on user demographics and origin for recent bookings. Impact on approach: If user composition has changed, we'd need to analyze new user preferences and behaviors.
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