Introduction
The ADXL355 3-axis accelerometer from Analog Devices has experienced a 15% drop in sales volume over the past quarter. This decline in a key product's performance warrants a thorough investigation to identify the root cause and develop effective solutions. I'll approach this analysis systematically, examining both internal and external factors that could be contributing to the sales decrease.
This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.
Step 1
Clarifying Questions (3 minutes)
Why it matters: Understanding historical patterns helps differentiate between normal variability and a genuine problem. Expected answer: No significant fluctuations in the past. Impact on approach: If unusual, we'll focus on recent changes; if common, we'll examine cyclical factors.
Why it matters: Identifying affected segments narrows our focus and may reveal industry-specific issues. Expected answer: Uneven impact across sectors. Impact on approach: We'll tailor our investigation to the most affected industries.
Why it matters: Supply constraints could explain reduced sales if demand remains constant. Expected answer: No significant supply chain issues reported. Impact on approach: If supply is stable, we'll shift focus to demand-side factors.
Why it matters: Competitor actions could be drawing customers away from the ADXL355. Expected answer: Some competitive activity, but nothing extraordinary. Impact on approach: We'll assess the ADXL355's market position and value proposition.
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