Why has the average time-to-hire for positions posted through Oyster's global hiring solution increased by 5 days compared to the previous quarter?

Introduction

The increase in average time-to-hire for positions posted through Oyster's global hiring solution by 5 days compared to the previous quarter is a significant shift that warrants thorough investigation. This analysis will systematically identify, validate, and address the root cause while considering both immediate and long-term implications for Oyster's product and business goals.

Step 1

Clarifying Questions (3 minutes)

• Looking at the timing, I'm thinking there might be seasonal factors at play. Has this increase coincided with any particular time of year or global events?

Why it matters: Seasonal trends could explain temporary fluctuations in hiring timelines. Expected answer: The increase is not tied to any specific season or global event. Impact on approach: If seasonal, we'd focus on adjusting expectations and processes accordingly.

• I'm curious about the user segments affected. Has this increase been uniform across all industries and company sizes, or are certain segments more impacted?

Why it matters: Identifying specific affected segments could point to targeted issues or changes in user behavior. Expected answer: The increase is more pronounced in certain industries or company sizes. Impact on approach: We'd focus our investigation on the most affected segments to identify unique factors.

• Considering recent product changes, have there been any significant updates to the hiring workflow or user interface in the past quarter?

Why it matters: Product changes could directly impact user behavior and hiring processes. Expected answer: There have been minor updates, but no major overhauls. Impact on approach: If significant changes occurred, we'd examine their specific impact on the hiring timeline.

• Regarding the metric itself, has there been any change in how time-to-hire is calculated or tracked in our systems?

Why it matters: Ensures we're comparing apples to apples and not dealing with a data anomaly. Expected answer: No changes in the metric calculation or tracking systems. Impact on approach: If changes occurred, we'd need to recalibrate our analysis based on the new methodology.