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Product Management Root Cause Analysis Question: Investigating Snowflake's Time Travel feature performance degradation

Why has the average query execution time for Snowflake's Time Travel feature increased by 30% over the past week?

Problem Solving Data Analysis Technical Understanding Cloud Computing Big Data Enterprise Software
Performance Optimization Root Cause Analysis Cloud Computing Snowflake Data Warehousing

Introduction

The recent 30% increase in average query execution time for Snowflake's Time Travel feature is a critical issue that demands immediate attention. This performance degradation could significantly impact user experience and potentially erode trust in Snowflake's data warehousing capabilities. I'll approach this problem systematically, focusing on identifying the root cause, validating hypotheses, and developing both short-term fixes and long-term solutions.

Framework overview

This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.

Step 1

Clarifying Questions (3 minutes)

  • I'm noticing the specificity of the 30% increase. Has this been consistent across all user segments or are there variations?

Why it matters: Understanding the distribution helps pinpoint if it's a global issue or specific to certain users or data types. Expected answer: Variation across segments. Impact on approach: If varied, we'd focus on affected segments; if uniform, we'd look at system-wide changes.

  • Given the week-long timeframe, I'm wondering if any system updates or changes were implemented recently. Have there been any deployments or configuration changes in the past 7-10 days?

Why it matters: Recent changes are often the culprit in sudden performance shifts. Expected answer: Yes, a minor update was pushed last week. Impact on approach: If yes, we'd scrutinize the update; if no, we'd look at gradual degradation factors.

  • Considering the nature of Time Travel, I'm curious about data volume trends. Has there been a significant increase in data volume or complexity of queries using this feature?

Why it matters: Increased data or query complexity could strain the system. Expected answer: Data volume has grown steadily, but not drastically. Impact on approach: Rapid growth would suggest scaling issues; steady growth might indicate optimization needs.

  • Time Travel relies heavily on metadata. Have there been any changes or issues reported with metadata management systems?

Why it matters: Metadata inefficiencies could directly impact Time Travel performance. Expected answer: No reported issues, but it hasn't been specifically checked. Impact on approach: If issues exist, we'd prioritize metadata system investigation; if not, we'd broaden our scope.

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