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Product Management Analytics Question: Measuring success of Zynga's gaming service with key metrics

Asked at Zynga

15 mins

what metrics would you use to evaluate zynga's cross-game integration on the zynga platform?

Product Success Metrics Hard Member-only
Metric Definition Data Analysis Platform Strategy Gaming Social Media Mobile Apps
User Engagement Product Metrics Monetization Gaming Cross-Platform Integration

Introduction

Evaluating Zynga's cross-game integration metrics on the Zynga platform requires a comprehensive approach that considers multiple stakeholders and the unique aspects of social gaming. I'll follow a structured framework covering product context, success metrics hierarchy, and strategic initiatives to provide a thorough analysis of this cross-game integration challenge.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy, and strategic initiatives to evaluate Zynga's cross-game integration.

Step 1

Product Context

Zynga's cross-game integration refers to the interconnected ecosystem of games on the Zynga platform, allowing players to seamlessly move between different titles while maintaining a unified profile, social connections, and virtual currency. This feature aims to increase player engagement, retention, and monetization across Zynga's game portfolio.

Key stakeholders include:

  1. Players: Seeking a seamless, rewarding gaming experience across multiple titles
  2. Game developers: Aiming to increase player acquisition and retention for their games
  3. Zynga management: Focused on overall platform growth and revenue
  4. Advertisers: Interested in reaching a large, engaged audience

User flow typically involves:

  1. Players sign up for a Zynga account
  2. They play one or more Zynga games, building up their profile and connections
  3. Players discover and transition to other Zynga games, carrying over some progress or rewards
  4. They engage with cross-game events or challenges that span multiple titles

This integration strategy aligns with Zynga's broader goal of creating a cohesive gaming ecosystem, differentiating itself from competitors like King or Supercell, which often have more siloed game experiences. The cross-game integration is in a mature stage of its product lifecycle, having been a core part of Zynga's strategy for several years, but continually evolving with new games and features.

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