Introduction
Defining the success of BlockFi's interest-earning accounts requires a comprehensive approach that considers multiple stakeholders and metrics. To address this product success metrics challenge, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.
Framework Overview
I'll follow a simple success metrics framework covering product context, success metrics hierarchy.
Step 1
Product Context
BlockFi's interest-earning accounts are a core offering in the cryptocurrency lending and borrowing space. These accounts allow users to deposit various cryptocurrencies and earn interest on their holdings, typically at rates higher than traditional savings accounts.
Key stakeholders include:
- Users (depositors) - seeking to earn passive income on their crypto assets
- BlockFi - aiming to grow its user base and assets under management
- Borrowers - institutional clients borrowing crypto assets
- Regulators - ensuring compliance and consumer protection
User flow:
- Account creation and KYC verification
- Deposit crypto assets into the interest account
- Earn interest (typically paid out monthly)
- Withdraw funds as needed (subject to terms and conditions)
BlockFi's interest accounts fit into the company's broader strategy of becoming a one-stop platform for crypto financial services, alongside their credit card and trading offerings. Compared to competitors like Celsius or Nexo, BlockFi has positioned itself as a more regulated and institutional-grade option.
Product Lifecycle Stage: Growth phase - BlockFi is expanding its user base and fine-tuning its offerings, but the product is established and facing increasing competition and regulatory scrutiny.
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