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Product Management Design Question: Innovative Q&A platform focusing on expert engagement and recognition

Design a question and answer website like Quora.

Product Design Hard Member-only
Product Strategy User Segmentation Feature Prioritization Social Media EdTech Knowledge Management
User Engagement Product Design Content Quality Q&A Platforms Knowledge Sharing

Introduction

Designing a question and answer website like Quora presents an exciting opportunity to create a platform that fosters knowledge sharing and community engagement. I'll approach this challenge by first understanding the context, identifying key user segments and pain points, and then proposing innovative solutions that address these needs while aligning with our company's goals.

Tip

Does this approach sound good to you? I'm happy to adjust if you have any specific areas you'd like me to focus on.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this might be for a specific company's existing product. Is that the case, or are we approaching this as a new standalone platform?

Why it matters: This helps frame the solution within existing constraints or as a greenfield project. Expected answer: It's a new standalone platform. Impact on approach: We'll need to consider building from scratch, including user acquisition strategies.

  • Given the competitive landscape in Q&A platforms, I'm assuming we're looking at this from the perspective of an established tech company with significant resources. Is that correct?

Why it matters: Influences our approach to market entry and competitive strategy. Expected answer: Yes, we're an established tech company. Impact on approach: We can leverage existing user bases and technologies.

  • Are there any specific time or resource constraints we should be aware of for this project?

Why it matters: Helps prioritize features and set realistic goals. Expected answer: No specific constraints, focus on the best possible solution. Impact on approach: We can propose more comprehensive and innovative solutions.

Propose the Goal

Given our position as an established tech company, I believe the goal is to create a Q&A platform that not only competes with existing solutions but also introduces innovative features that significantly improve user engagement and knowledge sharing. Does this align with your vision?

Define the Scope

For this product design challenge, should we focus on the core Q&A functionality, or should we also consider additional features like content curation or expert verification?

Based on your answers, I'll assume we're designing a new standalone Q&A platform for an established tech company, with a focus on core functionality and innovative features to differentiate from existing solutions.

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