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Product Management Design Question: Innovative elevator concept with adjustable interior for improved accessibility

How would you design an Elevator?

Product Design Hard Member-only
User-Centric Design Problem-Solving Innovation Strategy Construction Real Estate Smart Buildings
User Experience Product Design Accessibility Innovation Urban Infrastructure

Introduction

Designing an elevator is a complex task that requires careful consideration of safety, efficiency, and user experience. I'll approach this challenge by first clarifying the specific requirements and context, then analyzing user needs, identifying pain points, and proposing innovative solutions. My goal is to create an elevator design that not only meets basic transportation needs but also enhances the overall experience for users.

Tip

Does this approach sound good? I'd be happy to adjust my focus if you have any specific areas you'd like me to emphasize.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this might be for a specific company's existing product line. Is that the case, or are we designing for a general market?

Why it matters: This helps frame the solution within company constraints or broader market needs. Expected answer: It's for a general market, not a specific company. Impact on approach: I'll focus on universal design principles and market trends rather than aligning with an existing product suite.

  • Given the complexity of elevator systems, I'm assuming we have a reasonable timeframe and resources for this project. Is that a fair assumption, or are we working under tight constraints?

Why it matters: This affects the scope and ambition of our design solutions. Expected answer: We have a standard product development cycle, not rushed but not unlimited. Impact on approach: I'll balance innovative features with practical implementation considerations.

  • I'm curious about any existing research on user pain points with current elevator designs. Do we have access to such data, or should we assume we're starting from scratch?

Why it matters: This influences our user research strategy and initial design focus. Expected answer: We have some general market research but no in-depth user studies. Impact on approach: I'll propose conducting targeted user research to validate our assumptions and uncover specific pain points.

Propose the Goal

Given the general market focus, I believe our goal should be to design an elevator system that significantly improves user experience, safety, and efficiency compared to current standards. Does this align with your vision for this project?

Define the Scope

For this design challenge, should we focus on a specific type of elevator, such as those for residential buildings, commercial skyscrapers, or perhaps a more specialized use case?

Based on your answers, I'll assume we're designing a versatile elevator system primarily for commercial buildings, with the potential for adaptation to other contexts. We'll aim for a balance of innovation and practicality, with a strong emphasis on enhancing user experience and safety.

Tip

I'll take a moment to organize my thoughts before moving on to the next step.

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