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Product Management Analytics Question: Evaluating new feature impact on Facebook's overall engagement
Image of author vinay

Vinay

Updated Nov 14, 2024

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Asked at Meta

12 mins

Say you're the PM of Facebook and you have launched a new feature X with 20% engagement. How will you know if the overall engagement of Facebook has increased/decreased or remained same?

Product Success Metrics Medium Member-only
Data Analysis Metric Definition Strategic Thinking Social Media Digital Advertising Tech
Social Media Product Analytics User Retention Engagement Metrics Feature Impact

Introduction

Evaluating the impact of a new feature on Facebook's overall engagement is a critical product success metrics challenge. To address this effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders. This approach will allow us to gain a comprehensive understanding of how Feature X affects Facebook's engagement holistically.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy, and strategic implications.

Step 1

Product Context

Feature X is a new engagement-focused addition to Facebook's core platform. While we don't have specific details, we can assume it's designed to increase user interaction and time spent on the platform. Key stakeholders include:

  1. Users: Seeking enhanced social connections and content discovery
  2. Advertisers: Looking for increased ad exposure and engagement
  3. Facebook: Aiming to boost overall platform engagement and revenue

The user flow likely involves discovering Feature X, interacting with it, and potentially sharing or inviting others to participate. This new feature is part of Facebook's broader strategy to maintain its position as the leading social media platform by continuously innovating and improving user experience.

Compared to competitors like Twitter or TikTok, Feature X might be Facebook's attempt to capture a specific type of engagement or demographic. At this stage, the feature is likely in its growth phase, having moved past initial launch but not yet fully mature.

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