Introduction
Building a marketplace product for Facebook represents a significant opportunity to expand the platform's ecosystem and create new value for users. To approach this product success metrics problem effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders.
Framework Overview
I'll follow a simple success metrics framework covering product context, success metrics hierarchy.
Step 1
Product Context
Facebook Marketplace would be a peer-to-peer e-commerce platform integrated within the existing Facebook ecosystem. It allows users to buy, sell, and trade items locally within their communities.
Key stakeholders include:
- Buyers: Looking for convenient, local deals
- Sellers: Seeking an easy way to reach potential customers
- Facebook: Aiming to increase user engagement and monetization
- Local businesses: Potential advertisers and sellers on the platform
User flow:
- Listing creation: Sellers photograph items, set prices, and write descriptions
- Discovery: Buyers browse listings or search for specific items
- Communication: Interested parties message each other through Facebook
- Transaction: Users agree on terms and complete the sale offline
This product fits into Facebook's strategy of becoming a one-stop platform for users' digital lives, increasing time spent on the app and opening new revenue streams.
Competitors like Craigslist and eBay exist, but Facebook's advantage lies in its massive user base and existing social graph.
Product Lifecycle Stage: Introduction - We're launching a new product category for Facebook, requiring significant user education and adoption efforts.
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