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Product Management Metrics Question: Google Calendar goal-setting and success measurement strategies
Image of author vinay

Vinay

Updated Nov 19, 2024

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Asked at Meta

15 mins

Choose a Calendar product you like to use. As the PM for this product, how would you set some goals for the product?

Product Success Metrics Medium Member-only
Metric Definition Strategic Planning Stakeholder Analysis Tech Productivity Software SaaS
User Engagement Google Product Metrics Goal Setting Calendar Apps

Introduction

Setting goals for a Calendar product requires a strategic approach that balances user needs, business objectives, and technical considerations. To address this product success metrics challenge, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy.

Step 1

Product Context

For this analysis, I'll focus on Google Calendar as the product. Google Calendar is a time-management and scheduling web application developed by Google. It's part of Google Workspace (formerly G Suite) and is available as a standalone app for mobile devices.

Key stakeholders include:

  1. End users (individuals and businesses)
  2. Google's advertising team
  3. Google Workspace team
  4. Integration partners

User flow:

  1. Users log in to their Google account
  2. They create, view, or edit events on their calendar
  3. Users can invite others, set reminders, and integrate with other Google services

Google Calendar fits into Google's broader strategy of creating an interconnected ecosystem of productivity tools. It integrates seamlessly with other Google services like Gmail, Google Meet, and Google Drive, enhancing user experience and increasing platform stickiness.

Compared to competitors like Apple Calendar or Microsoft Outlook, Google Calendar stands out for its cross-platform compatibility and robust sharing features.

Product Lifecycle Stage: Mature. Google Calendar has been around for years and has a large, established user base. The focus is likely on incremental improvements and maintaining market share.

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