Introduction
Balancing ad revenue from Link kiosks with maintaining a positive user experience for pedestrians is a critical challenge for Intersection. This scenario involves weighing the financial benefits of advertising against potential user frustration or disengagement. I'll analyze this trade-off by examining the product ecosystem, identifying key metrics, designing experiments, and providing a data-driven recommendation.
I'll approach this by first understanding the product and stakeholders, then identifying key metrics and designing experiments to test our hypotheses. We'll use a decision framework to evaluate outcomes and provide actionable next steps.
Step 1
Clarifying Questions (3 minutes)
Why it matters: Helps prioritize revenue vs. user experience Expected answer: Ad revenue is a major contributor, but not the only source Impact on approach: Would influence how aggressively we pursue ad optimization
Why it matters: Identifies core value proposition for users Expected answer: Wi-Fi, maps, and local information are most used Impact on approach: Would focus on preserving these key features while optimizing ad placement
Why it matters: Determines feasibility of potential solutions Expected answer: Limited processing power, screen size, and interaction methods Impact on approach: Would narrow down potential solutions to those technically viable
Why it matters: Assesses ability to execute on potential solutions Expected answer: Small cross-functional team with limited bandwidth Impact on approach: Would prioritize high-impact, low-effort solutions initially
Why it matters: Helps prioritize short-term vs. long-term strategies Expected answer: No immediate deadline, but continuous improvement desired Impact on approach: Would allow for a more measured, iterative approach to finding the right balance
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