Introduction
Defining the success of Snapchat's Discover content platform requires a comprehensive approach that considers multiple stakeholders and metrics. To effectively address this product success metrics challenge, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.
Framework Overview
I'll follow a simple success metrics framework covering product context, success metrics hierarchy.
Step 1
Product Context
Snapchat's Discover platform is a curated content section within the Snapchat app that features short-form video content from publishers, brands, and influencers. It's designed to keep users engaged within the Snapchat ecosystem by providing entertaining and informative content.
Key stakeholders include:
- Users: Seeking engaging, easily consumable content
- Content creators/publishers: Looking to reach Snapchat's young audience
- Advertisers: Aiming to target Snapchat's demographic
- Snapchat: Driving user engagement and monetization
User flow:
- Users open Snapchat and navigate to the Discover section
- They browse through available content tiles, each representing a story or show
- Users tap on a tile to view the content, which typically consists of a series of short video clips or images with text overlays
- They can swipe up for more information or to view ads
Discover fits into Snapchat's broader strategy of becoming a comprehensive media platform, moving beyond its initial focus on ephemeral messaging. It competes with platforms like TikTok and Instagram Reels for user attention and engagement.
In terms of product lifecycle, Discover is in the growth/maturity stage. It's well-established but continually evolving to meet user preferences and compete with emerging platforms.
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