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Product Management Analytics Question: Defining success metrics for Sociolla's virtual makeup try-on feature
Image of author vinay

Vinay

Updated Dec 1, 2024

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how would you define the success of sociolla's virtual try-on feature?

Product Success Metrics Medium Member-only
Metric Definition Stakeholder Analysis Data Interpretation Beauty E-commerce AR/VR
User Engagement E-Commerce Product Analytics AR Technology Virtual Try-On

Introduction

Defining the success of Sociolla's virtual try-on feature requires a comprehensive approach that considers multiple stakeholders and metrics. To effectively evaluate this product success metric problem, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy.

Step 1

Product Context

Sociolla's virtual try-on feature is a digital tool that allows users to virtually test makeup products on their own face using augmented reality (AR) technology. This feature is integrated into Sociolla's e-commerce platform, enabling customers to experiment with different shades and products before making a purchase.

Key stakeholders include:

  1. Customers: Seeking a convenient and accurate way to test products virtually
  2. Sociolla: Aiming to increase sales and customer satisfaction
  3. Brand partners: Looking to showcase their products effectively
  4. Development team: Responsible for feature implementation and maintenance

User flow:

  1. User selects a product they're interested in
  2. They activate the virtual try-on feature
  3. The AR technology maps the product onto the user's face in real-time
  4. Users can switch between different shades or products
  5. If satisfied, users can add the product to their cart and proceed to checkout

This feature aligns with Sociolla's broader strategy of enhancing the online shopping experience and reducing the uncertainty associated with buying beauty products online. Compared to competitors like Sephora and L'Oreal, Sociolla's virtual try-on aims to offer a more seamless integration within their e-commerce platform and a wider range of local and international brands.

Product Lifecycle Stage: The virtual try-on feature is likely in the growth stage, as AR technology becomes more mainstream in e-commerce but still has significant room for adoption and improvement.

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