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Product Management Analytics Question: Defining success metrics for Substack's writer subscription model
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Vinay

Updated Nov 29, 2024

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how would you define the success of substack's subscription model for writers?

Product Success Metrics Medium Member-only
Metric Definition Stakeholder Analysis Revenue Modeling Digital Publishing Creator Economy SaaS
Product Metrics Platform Growth Subscription Model Content Monetization Writer Retention

Introduction

Defining the success of Substack's subscription model for writers requires a comprehensive analysis of various metrics and stakeholder perspectives. To approach this product success metrics problem effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy.

Step 1

Product Context

Substack's subscription model is a platform that enables writers to monetize their content directly from readers through paid newsletters. Key stakeholders include:

  1. Writers: Seeking to monetize their content and build a sustainable income
  2. Readers: Looking for high-quality, niche content worth paying for
  3. Substack: Aiming to grow its platform and generate revenue through commissions

The user flow typically involves writers creating and publishing content, while readers discover, subscribe, and consume it. Writers set up their newsletter, determine pricing, and publish regularly. Readers browse newsletters, sign up for free or paid subscriptions, and receive content via email or on the platform.

This model fits into Substack's broader strategy of empowering independent writers and fostering direct creator-audience relationships. It competes with traditional media outlets and other platforms like Medium or Patreon, differentiating itself through its focus on newsletters and simplicity.

In terms of product lifecycle, Substack's subscription model is in the growth stage, having gained significant traction but still expanding its user base and features.

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