How would you measure the success of Beyond Identity's passwordless authentication solution?

Introduction

Measuring the success of Beyond Identity's passwordless authentication solution requires a comprehensive approach that considers multiple stakeholders and metrics. To effectively evaluate this passwordless authentication product, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Step 1

Product Context

Beyond Identity's passwordless authentication solution is a cutting-edge security product designed to eliminate the need for traditional passwords. It leverages cryptographic key pairs and biometrics to provide secure, frictionless authentication for users across various devices and platforms.

Key stakeholders include:

1. End-users: Seeking a seamless, secure login experience
2. IT administrators: Looking for improved security and reduced support burden
3. Security teams: Aiming to enhance overall organizational security posture
4. Business leaders: Interested in cost savings and improved productivity

User flow:

1. Initial enrollment: User registers device and sets up biometric authentication
2. Subsequent logins: User initiates login, receives push notification, and authenticates with biometrics
3. Multi-device access: User can easily add new devices to their account

This product aligns with the company's strategy of enhancing cybersecurity while improving user experience. Compared to competitors like Okta or Duo Security, Beyond Identity differentiates itself by offering a truly passwordless solution that doesn't rely on traditional multi-factor authentication methods.

In terms of product lifecycle, passwordless authentication is in the growth stage. Early adopters have proven the concept, and it's now gaining traction among mainstream enterprises.

As a software product, key considerations include:

• Platform compatibility (mobile, desktop, web)
• Integration with existing identity providers and SSO solutions
• Cloud-based deployment model with on-premises options for sensitive environments