What metrics would you use to evaluate Beyond Identity's secure remote access feature?

Introduction

Evaluating Beyond Identity's secure remote access feature requires a comprehensive approach to product success metrics. This critical component of cybersecurity infrastructure demands careful consideration of both technical performance and user experience. I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Step 1

Product Context

Beyond Identity's secure remote access feature is a passwordless authentication solution that enables organizations to grant secure access to remote workers and third-party vendors. It leverages cryptographic authentication methods to verify user identities and device security postures before granting access to corporate resources.

Key stakeholders include:

1. IT administrators: Seeking robust security and ease of management
2. End-users: Desiring frictionless access to work resources
3. Security teams: Ensuring compliance and minimizing risk
4. Business leaders: Looking for productivity gains and cost savings

User flow:

1. User initiates access request from a remote device
2. Beyond Identity performs device security checks and user authentication
3. If verified, user is granted access to requested resources

This feature aligns with Beyond Identity's broader strategy of eliminating passwords and enhancing security postures. It competes with traditional VPN solutions and other Zero Trust Network Access (ZTNA) providers, differentiating through its passwordless approach and continuous authentication.

Product Lifecycle Stage: Growth - The secure remote access market is expanding rapidly, driven by the shift to remote work and increasing cyber threats.

Software-specific context:

• Platform: Cloud-based with on-premises options
• Integration points: Identity providers, MDM solutions, SIEM tools
• Deployment model: SaaS with potential for hybrid deployments