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Product Management Analytics Question: Measuring success of Brex Core feature for startups and growing businesses
Image of author vinay

Vinay

Updated Nov 27, 2024

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Asked at Brex

12 mins

how would you measure the success of brex's brex core feature?

Product Success Metrics Medium Member-only
Metrics Analysis Product Strategy Stakeholder Management Fintech SaaS Startup Services
User Engagement Product Metrics Fintech B2B SaaS Financial Operations

Introduction

Measuring the success of Brex's Core feature requires a comprehensive approach that considers multiple stakeholders and aligns with the company's overall strategy. To effectively evaluate this product success metric problem, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy.

Step 1

Product Context

Brex Core is a financial management platform designed for startups and growing businesses. It offers a suite of tools including corporate cards, expense management, and bill pay services. The key stakeholders include:

  1. Startup founders and finance teams (primary users)
  2. Brex (the company)
  3. Partner banks and financial institutions
  4. Investors and shareholders

The user flow typically involves:

  1. Account setup and integration with existing systems
  2. Issuing corporate cards to employees
  3. Real-time expense tracking and categorization
  4. Bill payment and cash flow management
  5. Financial reporting and analysis

Brex Core fits into the company's broader strategy of becoming the all-in-one financial platform for growing businesses. It competes with traditional banks and fintech companies like Stripe and Ramp, differentiating itself through tailored offerings for startups and tech companies.

In terms of product lifecycle, Brex Core is in the growth stage, having established product-market fit and now focusing on scaling and expanding its feature set.

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