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Product Management Metrics Question: Measuring success of Kredivo's digital credit platform core feature
Image of author vinay

Vinay

Updated Nov 27, 2024

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how would you measure the success of kredivo's kredivo core feature?

Product Success Metrics Medium Member-only
Metric Definition Stakeholder Analysis Growth Strategy Fintech E-commerce Digital Lending
Product Metrics User Acquisition Fintech Growth Strategy Credit Platforms

Introduction

Measuring the success of Kredivo's core feature is crucial for understanding its impact and guiding strategic decisions. To approach this product success metrics problem effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy.

Step 1

Product Context

Kredivo's core feature is a digital credit platform that provides instant credit for e-commerce purchases in Indonesia. It allows users to buy now and pay later, with options for installment payments.

Key stakeholders include:

  1. Users (consumers seeking credit)
  2. Merchants (e-commerce partners)
  3. Kredivo (the company)
  4. Investors
  5. Regulators

User flow:

  1. User shops on partner e-commerce site
  2. Selects Kredivo as payment option
  3. New users complete quick registration and credit assessment
  4. Kredivo approves credit limit
  5. User completes purchase
  6. User repays credit according to chosen terms

Kredivo's core feature aligns with the company's strategy to increase financial inclusion and drive e-commerce growth in Indonesia. Compared to traditional credit cards, Kredivo offers faster approval and a more seamless integration with e-commerce platforms.

Product Lifecycle Stage: Growth - Kredivo is expanding its user base and merchant partnerships, but still has significant room for market penetration in Indonesia.

Software-specific context:

  • Platform: Mobile and web applications
  • Integration: APIs for e-commerce platforms
  • Deployment: Cloud-based infrastructure for scalability

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