Introduction
The decline in SAG-AFTRA's health plan enrollment by 10% compared to last year is a concerning trend that requires thorough investigation. To address this issue, I'll employ a systematic approach to identify, validate, and address the root cause while considering both immediate and long-term implications for the union's health coverage.
This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.
Step 1
Clarifying Questions (3 minutes)
Why it matters: Changes in eligibility could directly impact enrollment numbers. Expected answer: No significant changes to eligibility criteria. Impact on approach: If criteria haven't changed, we'll focus on other factors affecting enrollment.
Why it matters: Employment levels directly affect members' ability to qualify for health coverage. Expected answer: Some decrease in production due to industry shifts. Impact on approach: If confirmed, we'll explore how to address the root cause of reduced work opportunities.
Why it matters: An aging membership might be transitioning to Medicare, affecting enrollment. Expected answer: Slight increase in average member age. Impact on approach: If true, we'll need to consider strategies to attract younger members or adjust the plan for an aging population.
Why it matters: Ensures we're comparing apples to apples in our year-over-year analysis. Expected answer: No significant changes to enrollment tracking systems. Impact on approach: If confirmed, we can rule out data inconsistencies and focus on actual enrollment trends.
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