Introduction
The sudden 50% decrease in new property acquisitions for Sylvan Road's single-family rental portfolio in Q2 is a critical issue that demands immediate attention. This analysis will systematically identify, validate, and address the root cause while considering both short-term and long-term implications for the business.
I'll approach this problem by first clarifying key details, ruling out external factors, and then diving deep into the product ecosystem, user journey, and relevant metrics. From there, I'll generate data-driven hypotheses, conduct root cause analysis, and propose validation methods and solutions.
Framework overview
This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.
Step 1
Clarifying Questions (3 minutes)
Why it matters: Seasonal trends could explain the decrease and inform our solution approach. Expected answer: Q2 is usually strong for acquisitions. Impact on approach: If Q2 is typically strong, we'll need to focus on non-seasonal factors.
Why it matters: Recent changes could directly impact acquisition rates. Expected answer: A new automated bidding system was implemented in Q1. Impact on approach: If confirmed, we'd prioritize investigating the new system's performance.
Why it matters: External market factors could be driving the decrease. Expected answer: Property availability has remained stable, but prices have increased slightly. Impact on approach: If market conditions are stable, we'll focus more on internal factors.
Why it matters: Changes in human resources or processes could impact acquisition rates. Expected answer: The team structure has remained stable, but there's been a shift to more remote work. Impact on approach: If confirmed, we'd investigate how remote work might be affecting deal closure rates.
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