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Product Management Root Cause Analysis Question: Investigating sudden drop in real estate acquisitions
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Nextsprints

Updated Jan 22, 2025

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What caused the sudden 50% decrease in new property acquisitions for Sylvan Road's single-family rental portfolio in Q2?

Data Analysis Problem Solving Strategic Thinking Real Estate Property Technology Investment Management
Data Analysis Root Cause Analysis Real Estate Tech Market Strategy

Introduction

The sudden 50% decrease in new property acquisitions for Sylvan Road's single-family rental portfolio in Q2 is a critical issue that demands immediate attention. This analysis will systematically identify, validate, and address the root cause while considering both short-term and long-term implications for the business.

I'll approach this problem by first clarifying key details, ruling out external factors, and then diving deep into the product ecosystem, user journey, and relevant metrics. From there, I'll generate data-driven hypotheses, conduct root cause analysis, and propose validation methods and solutions.

Framework overview

This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.

Step 1

Clarifying Questions (3 minutes)

  • Looking at the timing, I'm thinking there might be seasonal factors at play. Is Q2 typically a slower period for property acquisitions in this market?

Why it matters: Seasonal trends could explain the decrease and inform our solution approach. Expected answer: Q2 is usually strong for acquisitions. Impact on approach: If Q2 is typically strong, we'll need to focus on non-seasonal factors.

  • I'm curious about recent changes in the acquisition process. Have there been any significant updates to our property evaluation or bidding systems in the past 3-6 months?

Why it matters: Recent changes could directly impact acquisition rates. Expected answer: A new automated bidding system was implemented in Q1. Impact on approach: If confirmed, we'd prioritize investigating the new system's performance.

  • Considering market dynamics, has there been a notable shift in property availability or pricing in our target markets during Q2?

Why it matters: External market factors could be driving the decrease. Expected answer: Property availability has remained stable, but prices have increased slightly. Impact on approach: If market conditions are stable, we'll focus more on internal factors.

  • Regarding our acquisition team, have there been any significant changes in staffing or processes that might affect our ability to close deals?

Why it matters: Changes in human resources or processes could impact acquisition rates. Expected answer: The team structure has remained stable, but there's been a shift to more remote work. Impact on approach: If confirmed, we'd investigate how remote work might be affecting deal closure rates.

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